1. Who We Are

KK Academy (kkacademy.online) is an online educational platform providing courses from school level to university level, as well as for competitive exams. Our services are designed for students, teachers, and parents.

2. Information We Collect

a. Personal Information

• Name
• Email address
• Phone number (optional)
• Billing and payment information
• Age or date of birth (if provided)
• User ID and password

b. Usage Data

• IP address
• Browser type and version
• Device type
• Pages visited
• Access times and dates
• Clickstream data

c. Payment Information

When you make payments via Credit Card, Mobile Banking, Khalti Wallet, Connect IPS, or NepalPay QR, payment processors may collect your payment details of that transaction. We do not store your complete card or bank information on our servers.

3. How We Use Your Information

• Account creation and management
• Delivering courses and learning materials
• Processing payments and subscriptions
• Communicating with you about your account or services
• Sending important notifications and updates
• Improving our website, courses, and user experience
• Enforcing our Terms and Conditions
• Complying with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and login
• Personalize your experience
• Analyze usage for site improvements

You can control cookies through your browser settings, but disabling them may limit your use of certain features.

5. Sharing of Information

We do not sell your personal data. We may share your information with:

• Payment processors to complete transactions
• Service providers who help us operate the website (e.g., hosting, analytics)
• Law enforcement or regulators if required by law
• Teachers or content creators (limited to course-related interactions)

6. Data Security

We take reasonable measures to protect your data, including:

• Encrypted transmission (HTTPS)
• Secure password storage
• Access controls for staff and service providers

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as needed to:

• Provide services
• Fulfill our legal obligations
• Resolve disputes
• Enforce our Terms and Conditions

You may request deletion of your account by contacting us.

8️. Children’s Privacy

We allow use by students of all ages, including minors. If you are a parent or guardian, you are responsible for supervising your child's use of the platform. We do not knowingly collect personal data from children without parental consent where required by local law.

9️. International Data Transfers

If you access our site outside Nepal, you consent to your data being transferred and processed in Nepal (or other locations where our service providers operate), which may have different data protection laws.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for certain uses
• Object to processing

To exercise these rights, please contact us at the email below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates on this page and revise the “Effective Date” above. Continued use of our services after changes indicates your acceptance of the new terms.

12. Contact Us

📧 Email: support@kkacademy.online
📞 Phone: 9840332321, 9705030201
🌐 Website: kkacademy.online