📜 Privacy Policy – KK Academy

Effective Date: September 1st, 2025

Welcome to kkacademy.online. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services. By accessing or using kkacademy.online, you agree to the terms of this policy.

1️⃣ Who We Are
KK Academy (kkacademy.online) is an online educational platform providing courses from school level to university level, as well as for competitive exams. Our services are designed for students, teachers, and parents.

2️⃣ Information We Collect
We collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number (optional)
• Billing and payment information
• Age or date of birth (if provided)
• User ID and password

b. Usage Data

• IP address
• Browser type and version
• Device type
• Pages visited
• Access times and dates
• Clickstream data

c. Payment Information

• When you make payments via Fone Pay QR, Mobile Banking, Khalti Wallet, Connect IPS, or NepalPay QR, payment processors may collect your payment details of that transaction. We do not store your complete card or bank information on our servers.

3️⃣ How We Use Your Information
We use your information for:

• Account creation and management
• Delivering courses and learning materials
• Processing payments and subscriptions
• Communicating with you about your account or services
• Sending important notifications and updates
• Improving our website, courses, and user experience
• Enforcing our Terms and Conditions
• Complying with legal obligations

4️⃣ Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Maintain your session and login
• Personalize your experience
• Analyze usage for site improvements

You can control cookies through your browser settings, but disabling them may limit your use of certain features.

5️⃣ Sharing of Information
We do not sell your personal data. We may share your information with:

• Payment processors to complete transactions
• Service providers who help us operate the website (e.g., hosting, analytics)
• Law enforcement or regulators if required by law
• Teachers or content creators (limited to course-related interactions)

6️⃣ Data Security
We take reasonable measures to protect your data, including:

• Encrypted transmission (HTTPS)
• Secure password storage
• Access controls for staff and service providers

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

7️⃣ Data Retention
We retain your information for as long as needed to:

• Provide services
• Fulfill our legal obligations
• Resolve disputes
• Enforce our Terms and Conditions

You may request deletion of your account by contacting us.

8️⃣ Children's Privacy
We allow use by students of all ages, including minors. If you are a parent or guardian, you are responsible for supervising your child's use of the platform. We do not knowingly collect personal data from children without parental consent where required by local law.

9️⃣ International Data Transfers
If you access our site outside Nepal, you consent to your data being transferred and processed in Nepal (or other locations where our service providers operate), which may have different data protection laws.

🔟 Your Rights
Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for certain uses
• Object to processing

To exercise these rights, please contact us at the email below.

11️⃣ Changes to This Policy
We may update this Privacy Policy from time to time. We will post updates on this page and revise the "Effective Date" above. Continued use of our services after changes indicates your acceptance of the new terms.

12️⃣ Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
📧 support@kkacademy.online
📞 9740280555
🌐 kkacademy.online

Thank you for trusting KK Academy with your learning journey.